Avoid! Their customer service is appalling. A simple fault with the shocks means I can't lock them out. Rather than send a replacement part or pay for my local bike shop to deal with the warranty issue, they would rather put me through the inconvenience of arranging for my whole bike to go back to them. And as they cant even service the part themselves they will still have to send it on further to SRAM. A company that should be supporting cycling has left me without a bike for at least a week, more likely 3 once they have messed me about with pick up and delivery slots that suit them. I have learned, pay more, go local!