Very frustrating company to deal with. Think they are based in Hong Kong. Depot north of England. My order arrived however it was completely wrong it should have been delivered to a customer in Kent. Very yoga had the nerve to ask me to send the order the the correct customer! Although they always answered any email they continually wanted pictures of the order/postage label etc etc. I retuned the parcel at my expense £8.60 and according to Hong Kong the warehouse in England took a week to input my return on their computer. It has taken many email exchanges to obtain a refund. Just so exhausting. I am confused as there seems to be 2 Trust Pilot review sites. One has very positive reviews and other terrible so I am not sure what is going on there. Please be aware if you order from this company and need to return anything it can be very long winded. It took many exchanges of emails to get their return address which is VeryVoga Return Centre, Unit 4, Stirchley Trading Estate, Hazelwell Road, Birmingham, B30 2PF. Be sure to track your return. Never again will I order from this company. Stupidly I thought I was dealing with a company/supplier based in UK. I am sure they make it difficult to return an item so that a customer just gives up!