Another bad experience from this cowboy company I went through a price comparison site for mobile phones and picked them. The site only allowed the ratings of New Good Poor Broken So chose good based on what available Sent off the phone and they said average due to some marks (it’s 2 years old and so accept this but really really minimal stuff) They changed offer from £195 to £100 which is a complete rip off Out of interest I went back to the original comparison site and picked Poor as it was clearly above this grading and they had in fact said ‘average’ in their response the offer was £100 so no difference between average and poor I emailed and pointed this out and they came back with an offer of £10 more which was a joke I asked for return of my phone and they then want £10.75 to return it to me Avoid at all costs ——————————————————- I have now had a response from we buy any phone This refers to their ‘honesty policy’ funny that as I referred to it when I replied to their initial offer to point out that when they downgraded my phone from good to average I understood this but was hamstrung that there was no option to put average but only ratings of good or poor. I knew my phone was much better than poor so had Hobsons choice really. I also pointed out that just out of interest I had gone back to the website and listed’poor’ as the condition It came back with a value of £100 which was my offer for my ‘average’ condition phone so no difference between average and poor - definitely not an honest policy A rip off! I wasn’t prepared to let them have the phone for this and they then tell me it is £10.75 to return post it saying it was not the grade I originally put. I was quite prepared to submit as average it was 2 years old but in full working order with minimal scratches and in its box They decided I was inaccurate using their strategically limited choices available and it’s a rip off