Offered £295 for an iPhone 13 It's been in a case all its life with a screen cover it's better looked after than the kids! After their inspection they offered me wait for it £80! Eighty whole pounds! After I declined the offer they added a whole £5 to sweeten the pot and bring me back around . Now it gets interesting They will send it back but you need to pay for it. £12.00 or £14.85 The £12 option covers you for £150 so you need to take the £14.85 option for £750 insurance cover. But they collect via DPD you pay for a courier and they use Royal Mail . They them tell you 3-5 delivery back The postage is in their favour! They keep the difference. The customer Service rep was really awful and it was a throughly unpleasant experience dealing with them awful company beware just sell them private cash in hand right away!