PLEASE AVOID THIS COMPANY. I Sent my I phone 11 that was in great condition it was like new. Offered me £169 so I sent it. Just had a message offering me £69. What the hell. I said no so they offered me another £10 again I said no. I said just return the phone in the original box I sent it in. They came back with another offer of £84. I still said no. I kept saying I’ll have it back. They said they couldn’t return in original box as they get recycled straight away. What a load of rubbish. Surely they should wait to see if you want to sell it before dumping the box. What an absolute scam. Wish I’d never bothered. And I’ll be checking my IMEI number when I get it back to see if it’s my phone. I’ll be taking this up with trading standards too