Do not use, please read and do not fall for this scam. I was offered £348 for my Iphone 14, which was as excellent condition. By the time the phone had reached them they offered consider less and after several complaints the final offer was £260.75. 1. A video was sent showing marks on the screen, this was surface and dust. 2. To have the phone returned i would have to pay the cost for additional insurance. 3. In one of the emails there was a blatant admission that they had no intention of paying the original a month quoted, quote - “To make this process as convenient as possible, we’re offering an additional £10.75—covering our business costs for receiving, testing, and returning devices—on top of the original offer, bringing your revised offer to £260.75” I am sure ‘We Buy Any Phone’ will respond to this with excuses but please do not fall for this scam, or the excuses. They will try and mitigate the disgusting business model by posting a link to the video, explaining the T&C, or insisting that I deal with the complaints department. Please read the other negative comments about fraud and other issues. The T&C is full of holes and it’s impossible to actually speak with anyone. We can’t all be wrong! I am not making this up, do not trust or deal with this company.