We buy any phone offer ths best prices so people send their devices away in good faith for the full amount offered. I sent my Samsung s9 plus away and I rated this as good condition on there website. on Facebook I advertised it as excellent condition I had a,few offers of £190 but decided to send it to we buy any phone only to receive a email to say the item was not in the condition described i laughed and thought no it was better!!! I refused the price reduction and asked for the item to be returned only to get a revised email saying they had now checked the item again and decided to offer the full amount offered that was a week ago and still no payment this sort of business should not be allowed but its happening take your phones elsewhere I have learned a lot in the past few weeks I have even phoned them asking where my money was and the chap said oh it should be Monday that makes it 9 days since I got an email saying payment would be made shortly sorry this is not good enough!