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Gillian Brown
Ordered two wardrobes from Worldstores 1 large, 1 small, both delivered so damaged drivers could not unload, wasn;t allowed on back of lorry due to health and safety to take photos, drivers took photos and returned to wareshouse, contacted service delivery, 2nd delivery arranged, both wardrobes delivered so damaged driver again could not unload, photos taken and returned, 3rd delivery two wardrobes arrived in a usuable condtion but both small wardrobes, as family visiting for a few days accepted and could no longer go without, took two days off work for this. Contacted customer service who are completely ignoring fact wrong size wardrobes delivered, at this time 19 emails with supporting photo's emailed, for refund of difference between large wardrobes ordered and paid for and small ones delivered. They want photos of damaged wardrobes returned which their driver took, but I could not take photos as due to health and safety I was not allowed on the back of the lorry. Now in the hands of Furniture Ombudsman. Unless you like throwing money away avoid this company at all costs.
7 years ago
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Worldstores has a 1.2 average rating from 120 reviews
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