ALL I would describe this company is a complete shower of ***** - excuse my French although I’m beyond frustrated at the lack of service provided. Emailed numerous times to try and arrange delivery . Eventually got a date - didn’t turn up.. this happened twice after I said someone was specifically waiting in all day, they were supposed to call to arrange delivery again although no call or response to my complaints via email 2 weeks ago. Nobody seems to know what’s going on and all I have been told several times is the chair didn’t get onto the van for delivery.. no explanation given as to why and when you ask the customer service phone line they say they don’t know as have no idea what goes on at the warehouse. BAD BAD BAD BAD communication. If I could rate this less than 1 I would. Don’t even waste your time and buy from a reputable company!