Hello, just a word about the cursomer service: as usual with those companies as long as everything goes right, then no problem but as soon as you need the customer service, you discover the incompetence and lying ways of trying to screw you, and no one cares ! I got a tree for my cat and it was under warranty when a problem arose with it. I called them explaining what happened (some screws just fell inside the trunks keeping me from screwing them together and I only unscrewed them ONCE when it happened) and they said the article had 2 years warranty. Then nothing happened so I called them again and they started telling me that they couldn't do a thing because it was not under warranty anymore, even though one of their people told me otherwise a few days ago. Then they sent me emails trying to tell me I should do this or that to make my tree in one piece again. All in all, it took me a month for them to send a new one. But they started telling me it was NOT under warranty and that they could do nothing ! This is a fraud and I will NEVER buy anything from them again, ever... I have other episodes after that that I will spare you so yeah not ever again for me. A quick one ? Okay. I order food for my cat, I pay, one day later I receive an email saying that "for some exceptional reasons" they had to remove half of my order. I then tried to cancel it, it was already sent, same shipping fees even though half of my order was now missing: no one asked if I wanted to maybe cancel it or anything. They simply made me pay half of my order with the same shipping fees and when I told them by email that this was unacceptable, they replied that they transmitted my complain to the appropriate department. I've never heard of them since. Here you go. You'd better find respectful people to buy your cat food from, my two cents. Do what you will !