I'm not happy with my experience with A Gift Personalized. I ordered two personalized grill sets in November and I have yet to receive them. It's January. They were ordered as Christmas gifts and the giftees have yet to see their gift. In December, when I emailed customer service, they told me that they had put in a replacement order. Almost one month later, when we still didn't get our grill kit, I emailed again and I was told that the replacements were never ordered because they were out of stock. I still do not have the grill kits. I cannot, in good conscience, recommend this company to a friend.