I am incredibly disappointed. I have sent two complaints about an order that was never fulfilled and have received no answer. I need to find time to call now which is even more disappointing. I ordered a christmas ornament in honor of my father who passed away almost exactly one year ago and my stepmom never received it. I can understand that mistakes happen but to have sent two inquiries that have been ignored yet I receive promotional emails and text messages and now these inquiry for a review is more than disappointing. At this point it’s criminal since the money was paid but no product was delivered and no one will acknowledge my complaint. I had hoped to use this site for many other products but now I cannot in any way recommend this company. Truly disappointing. You owe me the product or a refund immediately and I shouldn’t have to call you to receive that service.