I was asked for information about myself , driving licence number, etc when I took out insurance with you for the second time on my Mercedes. I also have my Camaro insured with you. I took 4 emails & several phone calls over a period of several weeks to various people,before somebody actually put my details on your data base. At least I assume that someone has finally entered the information, only because the phone calls from you have ceased. Despite the fact that I asked for a acknowledgement either by phone or email, on each occasion when I sent the information to say that you had received it. It would be good to speak to a senior member of your personnel to hear their views on the matter