I recently used my public liability insurance for a small claims court claim The legal team DWF used were very slow in dealing with my case The court specified all documents should be with the court 2 weeks before the hearing date DWF legal team did not do so until 3 days before the hearing date dispite me chasing them 2 weeks before the hearing. The result of this was the the judge was not impressed and almost refused the case and took a dim view of our case I was told by DWFI had a very strong case but due to the slackness the case did not go well and I am left £3,000.00 out of pocket. My legal representative was also a wet weekend.