I went on line out of desperation. I had asked my insurer of my current car for a price to change to a new car. Roughly the same size,only new. The cost was going to be HORRENDOUS. I didn't carry on with the conversation. Then my brain kicked in. the WEB. So I put 'car insurance' on to Google and got a wonderful surprise. I decided to sleep on it, as by now my poor brain was addled !! So today I went back on line, all my previous quotations were available,Spoke to a very exoerienced lady, she will be a treasure in your office. The deal was done with humour and expertise. Thank you, and thank the lady I spoke with.