firstly when deciding to take up a plan they didnt phone me back for payment as promissed I had to phone them the next day and secondly they promissed to send the estate agents by email the documents that day but didnt only sent when I phoned and complained I hadnt received my documents, I still didnt receive the documents and had to phone again the following week then eventually got them by that time the cooling off period had expired so not too good need to kick a few butts I think!!!
10 years ago
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