Avoid. Scam and lies I purchased a water dispenser two months ago that took a month to arrive, as the shop is actually located in Hong Kong, not the UK. Unfortunately, the dispenser stopped working after only 2 days of use. When I requested a replacement, the shop agreed to cover return shipping costs if the fault was on their end. However, I had to ship the item back twice due to the misleading postage guidelines they provided(the shop asked me to send it by International Economy rather than Tracked and Signed stating on their website). I finally received a replacement unit, which was a different model than my original order. Despite their multiple errors, the shop refused to reimburse my shipping fees (I just asked for one postage, not two). I am extremely disappointed with the misleading product listing, a faulty item, poor communication around replacements, and lack of accountability for shipping costs even though their policy states the buyer will bear the shipping fee if it has exceeded 90 days from the purchase date". It's a scammer and full of lies. DON'T ORDER FROM THIS SHOP EDITED: Even though their T&C states the shop will cover the cost of the return if the purchase is less than 90 days they still refused to pay it back. As the shop is actually in Hong Kong. The cost of return is more expensive than the product.