1. Awful Customer Support:
ATFX boasts terrible customer support. This is a crucial aspect for any broker, and ATFX falls short in a major way.
2. Hidden Fees:
ATFX claims "no commission, no swap fees," but that's simply not true. They have hidden fees in the form of double spreads. Here's how it works:
Let's say you buy Gold at $2414.00 (including the standard spread).
You want to close the position at $2415.00 (a 100 unit gain).
However, the system actually closes it at $2414.95. There's a hidden 5-unit fee you weren't aware of.
3. Even Worse for Sells:
Selling is even worse. If you sell Gold at $2414.00 with a target profit of $2413.00 (100 unit gain), you won't close at $2413.00. The system will take another hidden fee, closing your position at $2413.10 - a 10-unit loss you weren't expecting.
4. Shrinking Wins and Expanding Losses:
These hidden fees essentially manipulate your trades. You end up winning less than planned and losing more. It's a sneaky way for ATFX to take extra money from you.
5. Difficulty Closing Your Account:
5- I requested ATFX to completely remove my account, including my phone number, email address, and all verification data like bank statements and ID copies. However, they refused, claiming they needed to keep this information on file. This raises serious concerns about their data retention practices and their commitment to user privacy.
I was able to get my money back from this company through SEEKRA IL, C 0M
Overall:
After two years, I can't recommend ATFX. Their hidden fees and poor customer support make them an unreliable and frustrating broker to work with
5 months ago
aaafx.com has a
3.6
average rating
from
165
reviews
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