Ordered a single pedestal corona dovetailed drawers dressing table on 11th May 2020 at a cost of £99.99 with delivery given between 2 to 7 days. 19 days later after numerous emails the package arrived. Bit surprised it seem to be flat packed. Son came next day to assemble it for me and I was surprised to find the drawers weren’t dovetailed. They had sent the cheaper version which was £79. Contacted them saying although it wasn’t what I had ordered would keep it but wanted a refund of £20.99 as I had paid dovetailed drawers. No reply. Finally after further emails they wanted a photo of labels on packing. Didn’t have the packing but had noted down all barcodes and labels on the packaging which was sent to them. They then wanted delivery docket and photos of drawers to prove what I was saying. Sent email with this information. No reply so sent yet another email 7 days later. They said hadn’t received the info so sent it again. Now it is now 9th July over a month later nothing from them. No email and definitely no refund. Not answering phone don’t trust their contact form any more.DEFINITELY DON’T BUY FROM THIS COMPANY. They take your money send the wrong item and keep the extra money you pay for themselves. Customer service is non-existent in this Company
4 years ago
Abdabs Furniture has a
4.2
average rating
from
353
reviews
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