I ordered 4 of the same books and requested that I get a discount on shipping or ship them in separate packages as I would be paying for shipping 4 times which was over $10, I received 1 book and the other 3 were in the same package and it shows it was delivered, hmmmmm I never got them..... ridiculous. What a scam. I contacted the company by email numerous times and each one of their responses states "Thank you for reaching out to us about this issue, great customer service is our top priority. We were very concerned that you did not receive your order, and when we check the delivery confirmation number via INSERT CARRIER NAME, your order does show that it was delivered." A GREAT copy paste verbiage, this shows you DON'T care about your customers!!!! Because I paid you more than the average person the smart thing would be to have someone sign for it. Oh but wait that didn't happen!!!! And now I'm out over $35, It would be nice to get the books I paid for.