I would like you to avoid this company and I will not recommend to order from this company. I am first time buyer but not new to organic vegetables home delivery.
I ordered first time from Abel & Cole and I received 50% of my 1st & 4th order, however there was another offer for £10 off the first 3 orders. For some reason the first offer was accepted and suddenly became not available when came to final charge.
Later on the day of delivery I left clear instructions for driver to deliver to main property corridor (inside) and leave it in front of Flat 1 door. The driver left my four boxes on the street without noticing me or letting me know as I am first time buyer.
On top of it my fruit box was not ready, so driver Bart decided to pack it to someone's else box with different name on the box and left it open on top of the rest of the boxes on the public street.
When I contacted Abel & Cole about the delivery and missing items (eggs) the customer service contacted driver and he confirmed that he left the eggs there and that someone might help themselves to take them...
I just could not believe this explanation and delivery style. I regularly order from Riverford and Milk&More but I did not have this kind of experience at all.
They refunded the money at the end after my phone call, but all this looks to me very tricky from the discount codes "promotion" up to the delivery style.
3 years ago
Abel & Cole has a
2.7
average rating
from
29
reviews
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