very easy to use if you don't go sailing past the turn off on the roundabout and end up going down to the drop off point where you have to pay £2 to get back out again! as this was where the post code for the car park took us with our Sat Nav! The boom opens on reading your number plate you take a ticket you find an empty space, park up and take yourself and luggage to the bus stop where a bus was waiting, 2 mins and you're dropped at the door of airport, on return the bus is waiting just outside in the same spot to take you back, very easy and even our plane was delayed it was just before midnight the bus was still waiting on any late or delayed flights.