This was our first time using this facility. We found it a bit confusing after gaining access to the car Park as the route to the parking zone was a bit torturous and we thought that we might just get directed out. We did not know what we were supposed to do with the ticket and computer print out once we had parked and could not find anyone to talk to. However on the way back we got help from a very nice attendant who explained what to do. Very simple at the end of the day. The next time we will have no such difficulty but it would be helpful to have a fools guide in the print out as to the procedure to follow.