AVOID THIS COMPANY!!!!!!!!!!!!
I bought a powerchair from able world in lincoln costing around £1600 in november 2022. At first the chaor seemed ok. I then went on holiday with my wife and children, on the first day away the left motor broke down. I rang able world and spoke to someone who said under the circumstances they would send an engineer to the hotel to fix it as they had time and space in the diary. When he realised we was 90 mins from where he was coming from the offer to send someone was rescinded and he said hire one and rhey will cover the cost. After doing some research there was NONE available to rent... £1200 wasted on a holiday where i had to sit in a hotel room unable to get out. I relayed my discuste and the customer services operator said he would send me a £10 gift card as an apology ( DISGUSTING AND INSULTING). My chair was repaired.... fast forward to october this year and having only using the chair once since it was fixed. I book a 1 night stay at alton towers, after being in the park less then 20 minutes YOU GUESSED IT !!!!! my power chair broke again WITH THE SAME PROBLEM!!!!! i contacted ableworld and their responses have been very un sympathetic and quite patronising to be honest. They did offer to fix again, which i didnt want as now its cost me a total of £1800 in 2 holidays and a £1600 i think in a chair that keeps braking down!!!!! I requested a refund as the chair is clearly not fit for purpose again there disgusting attitude and customer service refused!!!! AVOID THIS COMPANY!!!!! THEIR NAME SAYS ABLEWORLD BUT THERE PRODUCTS SAY DIFFERENT!!!!!!THEY ARE CONMEN WHO TAKE YOUR MONEY AND OFFER NO DIGNITY OR RESPECT!!!!!!! AVOID AVOID AVOID AVOID AVOID
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