Utterly dissatisfied with Absolute-Snow - bought some Adidas snowboarding boots in the Black Friday sale and they turned out to be a tiny bit too small for one foot. I rang to ask if I could exchange them for the next half size up and was told they had some in stock and that was fine. I changed my plans and travelled almost 3 hours from Somerset to Watford to pick them up. On the way I even phoned to check they were still in stock and told once again they were. I booked a boot fitting and arrived at 1pm. After waiting another half hour I was told they sold the last pair yesterday morning! Before I had even made my first call! They made no effort to help beyond that and said all they could do was give my money back for the original boots that didn’t fit. 1 wasted day, a 6 hour round trip and £50 on fuel later and I have nothing to show for it. Disappointed I was given false information and for the poor customer service, wish I had bought from a different retailer!