AVOID The worst company I’ve ever had the displeasure of dealing with. I'm fortunate that, instead of coming out of my own pocket, my employer paid for me to attend an Academy Class course.   One of the biggest USP's for the course was the promise that I'd be given a chance to gain a UX certification (which you can only get from a couple of course providers). However, Academy Class lost the exam papers and have been incredibly rude in dealings with me - even having the gall to say that they held up their end of the bargain as I sat the exam as promised. Totally shocking and unprofessional behaviour from a company running professional courses. Not only have they been needlessly rude, but they’ve completely ignored several of my emails, and have stopped replying altogether. Everyone makes mistakes, and I would be completely understanding if they had turned around and apologised for getting it wrong. What I can’t believe is that their response has been to be incredibly rude, and completely ignore affected clients.  All they needed to do was to be decent, apologise for the mistake and offer to refund the cost of taking the exam - but instead they've acted like complete conmen, and I haven't received an offer of any kind of refund.