I joined Accendo about six months ago, attracted by their no nonsense approach and the support they offered. I was sceptical at first as 'words are cheap', however my fears soon evaporated as the promised help and support arrived in droves. I am a relatively inexperienced trader but my dealer, Sam Hunter, proved to be very patient and helped me develope some skills. Sam is always there for support and constantly updates me about the markets in general and those particular stocks he knows I am interested in, over the months we have developed a very good rapour and we enjoy a joke or just general banter over the 'phone, he is however always professional and there is never any pressure to comit to a trade, the final decision is always mine. Over the months I have spoken to several of the dealers and I have to say that this attitude is prevalent amongst them all, it seems a very happy and professional team at Accendo. The result is that my account is in a healthy position and I am much more confident in both my trading and my approach to trading as well. I attribute this to Sam who has given me a greater insight into the skills and attitude required to trade successfully. Many thanks to Sam and Amrit and the rest of the gang, including Tony the lift operator for all the help and support.