I have not had a free smart metre fitted ,youre engineer came and started to maon about parking but his attitude when he entered my property seemed as though he did not want to install the metre,he left and i presumed that youre engineer would have made a further appointment for the job to be done turns out he did not notify you that he had not completed the fitting and it looks like he expcted us to make the appointment for an engineer to return .two days later i received a call from one of youre agents who was unaware that the metre had not been fitted ,at the end of the conversation i respectfully told him that if the engineer you sent is the sort of person you employ to install anything in a property as his attitude towards the job was wanting to say the least then i would go to another company that will send engineers who will do the job without complaining and with better and more respectful attitude ...if this is the way your company is being run then good luck for the future as you will need it ...not impressed very poor standerd of service would not recommend your company if asked ....