Useless,
received a barely audible BT text message asking me to text back to schedule installation for a date in June.
I did that - expected the installation to take place - nothing, no communication , nothing!!! Wasted my time waiting in.
Got another similar appalling quality text message for another date that had passed by the time I received it.
Phoned the number on the text message - told that it had to be arranged by phone.
Identified a suitable date - requiring me to take a half day off work.
When asked to confirm the location of the meters was then told that because my gas meter is in a box on the ground they can't do the installation after all and they'd be in touch when they have the capability to tackle this type of meter box (which is the same as most new build homes!!!).
What a shambles - Economy Energy need to take a look at the service their suppliers are providing.
6 years ago
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