SORRY I don't think so. I paid £64 for a 2 hour back to back lesson for Friday 1st October 2021 2-4pm. Received a telephone call to say aunt is seriously ill in Luton, I am in Leicester. Halfway to Luton got the call she had deteriorated rapidly and passed. DEVASTATED. With all this going on family grieving people coming round these lessons were not at the forefront of my mind, grieving was. Going through my diary the following afternoon saw the appt and called. i was told too late no re-imbursement, no contingencies in place. Asked if someone went into a coma would it be the same outcome repeatedly being told all through the call YES its in the TERMS AND CONDITIONS regarding cancellations, 48 hour window. so I should have predicted my aunt was going to suddenly die then I could have given them 48 hours notice. I'm not even asking for the money back just the missed lesson I was told NO it's in the terms and conditions 48 HOURS NOTICE HAS TO BE GIVEN this applies to death and coma's. Well thank you very much acclaim for your m "PATHETIC" consideration. WARNING PLEASE ALL THOSE WISHING TO BRING THEIR BUSINESS TO ACCLAIM, BE WARNED. IF A LOVED ONE DIES OR YOU FALL INTO A COMA YOU HAVE TO GIVE 48 HOURS PRIOR NOTICE TO FALLING IN THE COMA THAT YOU ARE GOING TO FALL INTO A COMA OTHERWISE YOU WILL LOSE YOUR £ SPENT PAYING FOR THE LESSON. NB Telephone calls or texts not used as a reminder. JUST LIE TO SAY THEY WERE TRYING TO MAKE CONTACT. Lies nothing on the phone by way of missed calls texts or voice mail. There's a name for these type people. CON-ARTISTS. Angel