SCAM ORGANISATION. I went to Ayia Napa, Cyprus with Ace Working Holidays in August 2024. We paid a €50 deposit and €50 for water and electricity upon arrival. The fridge was broken and the lights did not work. There were 3 beds in the kitchen. There was no extractor fan over the hob, the shower flooded and the toilet didn’t flush, to get a plumber to fix this we, the workers, would have to pay. Insanity. The photos shown online were not anything like the actual apartment. There was a serious problem with men entering the building and trying to enter the rooms as there was no security anywhere, Ace did nothing about this, they never contacted the police, likely because this would draw too much attention to the poor conditions. There was even a group chat made on Snapchat called “NAPA SOS” which was only to be used when a stranger entered the building. Absolute insanity. The reps were not helpful, I asked for the contact info of someone who could help get my money back, they said they would and then started ignoring all of my messages. No one will answer my emails or phone calls. Also, they do not actually get you a job, they say things like “this nightclub has 3 bars so could probably do with bar staff, go there and chat with them”. They do not even contact the owners on your behalf, it is much cheaper to book your own accommodation for the month and secure your own work. If you’re wondering why there are so many good reviews it’s because some people are genuinely okay with being scammed, when a few of us raised concerns about the quality of the rooms we were met with hostility from the other workers who told us we “shouldn’t expect Buckingham Palace”. Keep in mind this is one of the most expensive apartments in Ayia Napa, I spoke to people paying as little as €300 a month for rent whereas Ace were charging €500-1000 a month. I contacted the embassy and local police and was told the only way to secure my money was to take Ace Working Holidays to court and sue them which of course would be costly. I could go on and on. Moral of the story, this is a sham organisation which knowingly and fraudulently misrepresents it’s apartments. DO NOT BOOK WITH THEM!!!