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Anonymous
I am extremely disappointed with my recent experience at this store. As a small business owner myself, I was dismayed to be followed around the premises, which felt like an undue suspicion of my intentions. Upon researching further, I discovered numerous similar complaints from other customers, suggesting that this is a recurring practice by the owner. It's unfortunate that one cannot shop comfortably without feeling harassed. I initially missed that the store is listed under 'Ace Gardens' on Havana rather than 'Ace Hardware'. Had I read these reviews earlier, I would have chosen not to patronize this business. After identifying that the store owner Alex Headley was the person following me, and realizing this behavior might be profiling, I am considering taking further action
7 months ago
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Ace Hardware has a 2.3 average rating from 78 reviews

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