Cancelled my insurance after 9 odd months with no problem, then received a letter saying I owed them £100. Emailed twice to ask where to send a cheque too and had no answer. Few weeks later had a letter from a debt collection company saying we owed them twice the amount originally stated. Cheap because they’re so bad. I was sceptical reading the reviews before I started my insurance with them, and I wish I’d of gone somewhere else. Hassle to set up, whenever you need to contact them expect to wait on hold and be met with a rude customer service. If I could rate lower than 1 I would