The WORST insurers I’ve ever heard of. Money grabbing toss pots, the lot of them! I urge each and every person who has received neglectful, disgraceful or overall bad experience to direct their concerns to the financial ombudsman. It’s a free service that will look into your case from a Neutral perspective and is legally binding. They’re nothing but thieves. Soon reading their reviews I now know I’m not the only one they’re doing this to. To have 17/20 reviews rated as 1* is embarrassing. The management teams should be ashamed of how much of a dismal company they’re running, this lot couldn’t manage a dog on a lead! Unfair terms, denying rights... you name it they’ll try it. Trust. Waste of time and money, especially as they try and grab it all. Appalled to say the least... see you in court, pigs.