I have the unfortunate experience of having my buyer (I am selling a property) choose this company for their conveyancing. The 'case handler' (not sure what legal qualifications these people have - may be worth checking should you take the risk of using them) has consistently misled us about what they are doing. It has taken email upon email from both my Solicitor and the estate agent to get any response whatsoever and then it has been 'you'll get the enquiries Friday' then Monday, then today, then Friday, then Monday again...but wait, now I'm on leave for a week, you'll get them when I return. I have come to the point of instructing the Estate agent to remarket the property if enquiries aren't received this time. This may effect our buyer who has obviously spent money on Mortgage surveys, searches etc. and I genuinely feel sorry for their position but this can't continue. Please think twice about using these. I understand they may be cheaper than a 'proper' solicitor but that extra couple of hundred is money well spent for the difference in service.