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I used Ackroyd Legal for the purchasing of my flat and it was the worst thing I could have done. It took a little over 6 months to complete on an empty property with no chain and no mortgage. When is a completion statement not a completion statement, when it has been prepared by Ackroyd Legal! I paid the ‘completion’ statement only to be presented with a further completion bill which I immediately paid so that I could get the keys to my new home. They then failed to register the lease assignment with the freeholder within the contractual timescale, when I queried this I was advised that I had to pay an addition fee (which should have been included in the completion statement). It then took them over 2 months to pay the stamp duty (which should be paid within 10 days of completion). What made it worse was that the demand letters were initially being sent to my previous address. The so called solicitor who was dealing with my Conveyancing even lied in his emails to me. Regrettably I also signed up for them to deal with the lease extension so 9 months on and I am still having to deal with their incompetence. My advice, shop around, get recommendations, find someone who is easy to visit should the need arise. In my view 1 star rating is too generous.
1 year ago
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Ackroyd Legal has a 4.1 average rating from 105 reviews

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Alice, Customer Support

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