Insurance is about protection and trust. I made a purchase on the website and I waited. Some days later someone called to ask why if I wanted any more information as I hadn't made a purchase. Again I purchased the insurance product I wanted and nothing further was heard... Then I made a purchase by speaking with an agent and this time I got an email saying here is your quote. Again not the assurance I wanted from buying and insurance product. Still no confirmation of purchase and still not insurance documentation. So who knows if I'm actually covered?! Its a joke! Will not use again