Was led to believe switch policy was like for like,by advisor, as per original insurers. Cataract surgery was required for Linda Whittle,found out to our loss,is out patient proceedure,and limited to £1000,previous insurer was unlimited.No claim made as after excess payment and loss of NCB levels,not worthwhile.Linda Whittle has never after many years of insurance,made any claim.Now in NHS system,and still waiting for second eye proceedure,after being diagnosed following standard sight test,last January!! I specifically asked advisor,as an example only, at the time,did the switch policy,prior to switching, cover cataract proceedures,and was told it did,therefore far from happy