First and last time ordering, first of all they sent it to the wrong address. Some random address I dont even know but I caught it as the item shipped and called to try and change it. The woman on the phone was extremely rude. Didnt ask an order number or anything just my name and when I gave it she said and I quote "thats not who you are, I need to speak to the person who ordered it or I cant help you". After telling her that it was me several times she still said she wouldnt help me and that im not who I say I am even though I was able to give an order number and the last 4 of the debit card thats also in my name. Terrible customer serives, she even said Im not allowed to speak to her supervisor or Hr so I hung up the phone and called again and got a different woman and she fixed the issue in under 5 minutes. Thanks to the woman that helped me but the previous customer service will make it so I never buy from here again. I now understand why amazon is taking your terrible business.