I placed an order on the site and entered my correct billing and shipping address. I called Adam and Eve and the the representative stated that since I used Apple Pay and there was an old address in Apple Pay, the system rerouted my package to my old address. She shipping date was set for Monday but the representative kept saying that the package already shipped so I had to wait and call Monday to have the package returned and my only option was to either pay $50 to have it rerouted, or receive a refund fur the package, but not be refunded for the expedited shipping fee I paid since it already shipped. The representative kept saying “as I stated” every time I asked another question. I called back and asked for a supervisor and got the same representative, who stated that she is the supervisor. I asked for a different supervisor and she said there is no one else but her.
4 months ago
Adam & Eve has a
2.0
average rating
from
90
reviews
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