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Kristine Huddle
BUYER BEWARE! This shotty online company does not offer refunds even for a full price dress purchase when their online sizing was incorrect. The day I received the dress, it was tried on and didn't fit. I immediately called to start the return as I read the buyer has a 5-day window from delivery to return. I was told on the phone the dress was eligible for a return and refund. I returned the dress the same day the dress was delivered, and took extra steps to carefully package the dress in the original packaging, with tags attached, and then put the dress inside a box to further protect the it in shipment, which cost me an additional $56. I also emailed ADASA, sent them the required photos of the dress showing the tags still on, etc., So, not only did I have to pay $56 to return the dress, they have the gall to take a heavy percent off the top and not offer a refund as I was orginally told. So, I lost about $100 of my original investment and was only offered a store credit for the reduced amount. I've email a number of times; they could care less and are all about the money grab. Go to a local store or a reputable online store. Don't make my mistake, you will regret it.
10 months ago
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ADASA has a 3.4 average rating from 89 reviews

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