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Annoymouse
I ordered something online 4 days later received an email that the item was not available. Asked if they could check a store to see if a store had which a store quite a distance from me had it but the refused to have it shipped to a store close to me. Terrible customer service. The head office just kept saying it was there policy not to get stores to transfer between stores or even get them to ship the item directly to me. When I asked to speak to a manager I was informed that all managers were on holidays. I doubt that. You can’t leave a message on there Facebook page probably bc they get so many complaints they don’t want the customers to see it. Bad bad customer service. I will NOT be shopping there anymore.
5 years ago
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Addition Elle has a 1.4 average rating from 40 reviews

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