The quality of clothing being pumped out by Additionelle and Penningtons for the past few years is terrible. The fabric is so thin on all their clothing including their so-called "sweaters" for winter. You need two layers under for their tops not to be see through and for some warmth in the winter. It's really shameful for them to charge so much for such poor quality, and that ruined by the end of a season. Is the justification because you've made your stores prettier??? To add insult to injury, they won't put anything on hold for you even if online shows only one or two of the item in store. Now, the stores won't even answer their phones at all. I want to thank you Additionelle for your sub-par clothing quality (this seasons designs were particularly ugly and boxy, ugh) and lack of good customer service since it's lead me to explore other stores. To all the ladies out there, I recommend trying out Torrid. All the sales ladies I've dealt with are friendly, don't give you attitude and their quality is excellent. Unfortunately, somethings are only available online and you have to pay for shipping but I find it to be a worthy tradeoff. There's also Laura which has their plus options (they're a little more but again, the quality and customer service makes up for it) and there are other stores. Additionelle needs a wakeup call that we're not willing to play along with their poor offerings for our hard earned dollars.