Iam a regular customer, but this time I don't like what your delivery guy did. Usually I ordered items for our restaurant and we are opening at 12pm so I always keep a note "to be delivered at 1pm" but today your delivery guy called me around 11:20 and asking that he is already in the shop, politely I'm asking him that no one still there and 12pm staff will come if he can able to comeback. He keep asking "no I'm just morning delivery if you want cancel your orders" I was a bit disappointed that time because the item he brings is urgently needed today "Ramen noodles" I tell him I'm your regular customer and Usually you delivered to me in a 1pm onwards. But the delivery guy still asking me cancel the orders. I don't have a choice but to cancel what I can do. I hope someone from your company can read this and contact me personally for my complain. This is very disappointing.
9 months ago
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