I rang to cancel my car insurance following getting other quotes. Now, I know its their job to say anything to keep you but that doesn't warrant a bad rating. In this case we went through each benefit of the other company and they advised me how that aspect of my admiral policy compares. Then we discussed the added extras I had selected on the other quote and compared how much it would be to add them to my admiral policy, which cost more but they applied some discounts to those extras. The upshot is I stayed with admiral. They then advised me of something else I can combine with my car insurance and if I do that I will receive a further discount on my car insurance.