I have had an ADT home fitted alarm for some time now and I’m still tied into their service contract. The system itself is easy to use and tidy in my home. However the support when the alarm is activated or it has gone wrong is not sufficient at all. I get a call the day after my alarm has lost power or in some cases a few days later when it has stopped working out disarmed itself. There is a fault with my system and I have been waiting a couple of months for an engineer despite chasing it up. During all of this I’m still paying £35 per month. I am contemplating stopping the payment now until the come out and fix it. I imagine that will speed things up. Im afraid I will be looking elsewhere for a company that is on call 24/7