Since we returned to ADT, the company has not been able to provide a fit and functioning system which invalidates our insurance. If ADT checks their records, you will see the continuing complaints and error reports which are still not being resolved. My team and I have spent many hours on your service line waiting for your engineers to sort the issue out. When someone finally arrives, the system is restored temporarily, for the system to fail again after a few weeks. As you can see, we have not been able to use the alarm for the last few months and our insurance has now put an ultimatum to leave ADT and switch to another company whose system is reliable. Having discussed this issue with your competitors and other venue providers, we understand that ADT are in breach of your contractual terms and conditions, as you are not being able to maintain our alarm system inline with my insurance requirements, i.e. not fit for purpose.