we were with them for ten years why I don't know the cost went up and up were supposed to get 2 visits a year thrash year we got no visits the systems were constantly going off called them ten months from there previous visit we had 1 visit the year before and had to request it it did not stop the direct debiting every month don't use this company they said someone would be in touch for the last visit it did not happen and after we left they still tried to debit our bank so we paid for a year without a visit which is £700.00 plus shocking company the Loch Maree Hotel was my company I don't mind saying as this is true