This is by far the worse camera, app, and customer service. Save your money and buy a £30 camera from amazon, it will give you more peace of mind and you may actually be able to stream your video. There is a limit to monthly clips you can upload - i didnt know this until half way through the first month it stopped uploading activity - leaving the system useless to me. When i did notice some suspicious activity, the clip had 30seconds of activity revorded before the man entered our property and 30seconds of car entering our property and a man getting out, the video quality was so bad could not make out the number plate of car or get a clear view of man's face. It didnt matter anyway cause the clip stopped as the man got out of car - so no idea what this man did on our property. I tried to change the settings on system not to record before the area is triggered but it had no affect. I rang up to see if i could get the length of clip extended but was no, its not possible. You want to look at a live view of the camera? Don't bother, the stream is constantly timed out and when it does work it lasts about 10seconds (on a good day).