I have been a customer of ADT for a number of years and whenever I have a fault problem with the system they are unresponsive and do not send an engineer for days on end leaving me without a functioning alarm system and a fault that disturbs me night after night with false alarms. I have called now six times to fix a faulty panic alarm that keeps on waking me up in the middle of the night but despite many assurances and appointments nobody shows up or calls. This is terrible customer service I will be looking to move my business to another security firm unless this is rectified ASAP and I am compensated appropriately